Terms of Use

These Terms of Use describe access to the Harborline website and account dashboard operated under the name Harborline Inc. Harborline is a digital technology and asset-tracking software platform. Harborline administers the software environment and maintains internal balance and activity records. These terms cover account access, displayed records, requests submitted through the dashboard, and related support.

Creating a website login does not by itself open a bank, joint, retirement or custodial account. A legal financial account or regulated service requires the applicable provider relationship, eligibility review and separate agreements. Choosing an account-type preference in the dashboard does not complete those steps.

These terms do not establish or prove regulatory registration, insurance coverage, a custody relationship, or availability of a financial product in your country. Those arrangements must be verified through the relevant provider and account documentation before you use the service for real funds.

You must be at least 18 and legally able to enter the applicable agreement to register for your own login. Do not register or submit financial requests where the service is not lawfully available to you. Access to the website from a country does not mean financial services are available there.

Provide accurate information and keep your contact details current. We may request further information or identity and account-ownership checks before processing a request. Bank accounts and crypto wallets are submitted as payout destinations for manual review. Once approved, a destination is linked to your Harborline account and available for supported withdrawal requests. Availability depends on the destination, payout method and applicable requirements.

A minor’s custodial account, joint ownership, or retirement account requires a separate approved opening process. Do not treat the profile selector as evidence of an active account of that type.

Keep your password, recovery links, verification codes and authenticator credentials private. Use a unique password and enable the available two-factor authentication. You remain responsible for keeping devices you use to access the account secure.

Contact support promptly if you suspect unauthorized access or incorrect account activity. Harborline support will not ask you to disclose your password or verification codes. Do not submit these details in chat, forms, email or an uploaded document.

We may restrict access or pause requests when needed to investigate suspected misuse, resolve inconsistent records, meet applicable obligations or protect the account. A restriction is not a demand to send an additional payment to release funds.

Balances and holdings shown in the dashboard are account records. Administrators may record an externally completed transaction after matching supporting evidence. A displayed holding does not itself execute a trade or independently establish that an external broker or custodian holds that asset.

Portfolio values use available price data and may be delayed, unavailable, stale or affected by market hours and provider limits. The dashboard’s quoted value is not a guaranteed execution price, sale proceeds or withdrawable cash. Watchlist items are not assets you own.

Charts show recorded valuations and may have gaps. Balance changes can include funding and withdrawals; they are not necessarily investment returns. Monthly activity statements reflect the records available when generated and do not replace broker/custodian statements or tax documents.

Review records and contact support about discrepancies. Nothing here removes any reporting period or remedy that applicable law or a separate account agreement gives you.

Submitting bank account or wallet details creates a pending destination review. Authorized staff review the submitted details and ownership information before approving or rejecting the destination. An approved destination is linked to your Harborline account for supported payout requests. Linking does not initiate a transfer, authorize automatic bank access or credit Available Cash. Each withdrawal remains subject to its own review and payment confirmation.

For manual bank funding, follow confirmed receiving instructions obtained through the supported channel. A claim submitted by a customer does not credit the balance. An authorized reviewer must match the actual settled bank payment and customer ownership before crediting cash.

Some crypto receiving addresses are shared among customers. An incoming transaction remains unassigned until its network transaction and rightful customer are verified. A transaction hash, QR scan or submitted claim alone does not establish ownership or guarantee credit.

Use the exact asset, network and address displayed for the intended deposit, including any required destination tag or memo. Blockchain transfers can be irreversible; wrong-network or wrong-address recovery may be impossible. Do not send unsupported assets or assume a copied address is valid for a different network.

A withdrawal request is subject to the available, unreserved balance, destination checks and admin review. Submitted requests reserve the applicable cash or asset quantity. Approval alone does not mean a payout has been sent.

Current payout processing is manual. Completion depends on an actual external payout and confirmation against its records. Bank cutoffs, holidays, network congestion, compliance checks and other provider conditions can affect timing; same-day arrival is not guaranteed.

Submitting or approving a sale/conversion request does not turn the portfolio’s quoted value into cash. Available Cash increases only when actual settled USD proceeds are confirmed. For recorded purchases, actual settled cost is deducted from available cash; a verified incoming share transfer does not create cash.

Cancellation may be unavailable after execution or processing has begun. Do not send another payment to “unlock” or “release” a withdrawal.

Review the amount, applicable fees and total balance effect before confirming. Where external broker, bank, currency conversion or crypto network charges apply, obtain the relevant disclosure before proceeding. Do not assume a quoted portfolio value includes those charges.

Actual sale proceeds and fees are recorded at settlement. Harborline does not charge an additional payment to release or unlock a withdrawal. Changes to applicable fees must be disclosed before you agree to a new request.

The configured service uses outside providers, including Supabase for authentication and internal records, Tatum for blockchain monitoring/verification, market-data providers and the configured support messaging services. Each provider’s service may have its own availability, privacy terms and eligibility conditions.

Native identity review requires a legal name, country, adult declaration, consent and a readable government-issued passport, driver’s licence or national ID. Upload the file only through the private ID upload field as JPEG, PNG, WebP or PDF, up to 8 MB. Authorized Harborline compliance staff manually review the submission. Signing in, uploading a file or receiving a manual review result is not a guarantee of document authenticity, completion of all KYC/AML checks, or financial-service eligibility. Do not email IDs or send them through support chat. No separate selfie is requested. See the Privacy Policy for the current description of information handling and contact us about inaccuracies or questions.

Account service messages are distinct from optional promotional communications. Agreeing to these terms is not consent to optional marketing or a waiver of privacy rights.

Investments can lose value, including the amount invested. Crypto assets can be highly volatile and may not carry the protections associated with regulated securities or bank deposits. Do not infer insurance coverage from a dashboard label, asset name or provider logo.

Market data, charts, alerts and support content are informational and are not personalized investment, tax or legal advice. Past results, account projections and target allocations do not guarantee future performance.

Website access, networks and outside providers may be interrupted. A failed screen or lost connection does not prove that an external transaction failed; check the actual status before submitting a duplicate request.

Use only accounts and destinations you are authorized to use. Do not submit fabricated settlement evidence, claim another person’s deposit, misrepresent ownership, attempt to alter balances, access another customer’s information, bypass security controls, or use the service for unlawful activity.

Do not probe or disrupt the service or misuse support channels. Report suspected security issues privately through the contact details below, without disclosing another person’s private information.

You can request account closure through the available account settings or support channel. A closure request does not instantly erase financial records, complete outstanding transactions or remove applicable retention duties. Pending requests, remaining assets and unresolved activity need reconciliation.

Closing a Harborline login does not by itself close an external bank or custodian account. Follow that provider’s process where necessary. Contact support about records you need after closure.

The version and update date at the top identify this document. Material changes should be presented before they apply; where a fresh agreement is needed, customers should be asked to accept the revised version. A saved acceptance of an earlier version is not acceptance of a later one.

Contact support first about an account dispute or service problem and include the relevant reference, without sending passwords or verification codes. These terms do not require confidential arbitration, waive a class action, select an exclusive court or remove any consumer protection that applicable law makes non-waivable. No statement here excuses fraud or overrides duties that cannot lawfully be limited.

Any separate provider or financial account agreement applies to the service it actually governs. These website terms do not replace that agreement or establish that a currently unavailable product has launched.